Notes on data protection

Notes on data protection

Notes on data protection

1. general information on data protection

Alix Lasers GmbH attaches great importance to protecting the privacy of our customers. With this data protection declaration, we inform you about the collection, processing and disclosure of your personal data as well as your rights. It is generally possible to use our website without providing personal data. However, if certain services are used via the website or the online store, it may be necessary to process personal data. We generally obtain the consent of the data subject for such processing, unless there is a legal basis.

2. person responsible for data processing

Controller within the meaning of the General Data Protection Regulation (GDPR) and other applicable data protection laws:

  • Alix Lasers GmbH
    Buchsbaumweg 53
    12357 Berlin, Germany
    E-Mail: compliance@alix-lasers.com

For all data protection issues, you can also contact us via the designated data protection officer:

  • Data Protection Officer
    Alix Lasers GmbH
    E-Mail: compliance@alix-lasers.com

3. definition of "personal data"

"Personal data" is all information that relates to an identified or identifiable person. Examples of this are

  • Name, gender, address, telephone number, e-mail address

  • Credit and debit card numbers, other payment data

  • Financial information, date and place of birth

  • Nationality, passport or visa data, ID of social media accounts

  • Location data, geolocation information

  • Biometric data (e.g. photos, video recordings)

If you provide us with personal data of other persons, you warrant that you have the permission of the person concerned and that we may use the data in accordance with this privacy policy.

4. collection of general data and information

Our website collects technical data each time it is accessed. This includes

  • Browser type and version, operating system, referrer URL, IP address

  • Date and time of access, Internet service provider (ISP)

This information is necessary for the operation and security of the website and does not allow any conclusions to be drawn about the data subject. Alix Lasers GmbH uses this data to avert danger, to optimize our content and to support law enforcement authorities in the event of a cyber attack.

5. registration on our website and in the online store

You can register on our website or in the online store and enter personal data. This data is only used internally and exclusively for the provision of our services. When you register, we also store the IP address, date and time in order to prevent misuse and investigate criminal offenses. This data is only passed on to third parties if there is a legal obligation to do so.

6. contact form and communication

Our website contains a contact form for fast electronic communication. If a person contacts Alix Lasers GmbH via the contact form or by e-mail, we store the personal data transmitted exclusively for processing and in the event of further questions. This data will not be passed on to third parties.

7. processing and storage of personal data

Personal data is only processed and stored for as long as is necessary for the respective purpose or to fulfill statutory retention obligations. If the storage purpose no longer applies or if a statutory period expires, the personal data will be blocked or deleted.

8. use of personal data and other data

Alix Lasers GmbH uses personal data to:

  • Contract fulfillment (e.g. reservations, orders, invoices)

  • Provision, improvement and personalization of our services

  • Customer communication and marketing, depending on personal preference

We also use personal data for documentation purposes (e.g. event photos) and as part of promotions, competitions and customer satisfaction surveys.

9. disclosure of personal data

Your personal data will only be passed on if:

  • this is necessary for the fulfillment of the contract (e.g. to shipping service providers)

  • there is a legal obligation or you have given your consent

  • consent to the transfer of data has been given

10. e-mail newsletters and postal advertising

If you subscribe to our newsletter, we will use your e-mail address to send you regular information. You can unsubscribe at any time and your data will be deleted after you unsubscribe.

Postal advertising: We use your name and address for our own postal advertising purposes (Art. 6 para. 1 lit. f GDPR). You can object to this use at any time.

11. hosting and access data

Our website is hosted by Framer, a third-party provider that provides the services for hosting and displaying the website. Framer automatically saves so-called server log files every time the website is accessed, which contain information such as the IP address, date and time of access and the requesting URL. This data is analyzed to ensure trouble-free operation and to improve our offer.

As a hosting provider, Framer is subject to the data protection regulations of the European Union and the European Economic Area.

12. cookies and web analysis

Our website uses cookies to make your visit to our website attractive and to enable the use of certain functions. Cookies are small text files that are automatically stored on your end device. These cookies are necessary to offer you certain functionalities and to optimize our website.

We use Google Analytics for web analytics. Google Analytics compiles statistics on the use of the website. The collection is anonymized. You can object to the collection by installing an appropriate browser plugin(http://tools.google.com/dlpage/gaoptout?hl=de).

13. social media plugins

Our website uses social plugins ("plugins") from social networks such as Facebook, Google, Twitter, Instagram and Pinterest. When you visit a page that contains a plugin, a direct connection is established to the provider's servers, whereby data such as your IP address and the time of the page visit are transmitted to the provider. You can prevent this by using script blockers (e.g. "NoScript") in your browser.

14. YouTube video plugins

We embed YouTube videos with the extended data protection setting activated. This means that data is only transmitted when the video is played. You can find more information on the processing of your data by Google at https://www.google.com/policies/privacy/.

15. use of Google Fonts

We use Google Fonts for the uniform display of fonts. When you visit our website, a connection is established to Google servers, which transmit your IP address. Further information can be found in Google's privacy policy at https://www.google.com/policies/privacy/.

16. your rights

As a data subject, you have the following rights:

  • Information (Art. 15 GDPR): You can request information about your stored data.

  • Rectification (Art. 16 GDPR): You can request the correction of incorrect or the completion of your personal data stored by us.

  • Deletion (Art. 17 GDPR): You can request the deletion of your data stored by us, provided that there are no legal obligations to retain it.

  • Restriction of processing (Art. 18 GDPR): You can request the restriction of the processing of your data if the accuracy of the data is disputed or the data is no longer required.

  • Data portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used and machine-readable format.

  • Objection (Art. 21 GDPR): You can object to the processing of your data, in particular in the case of direct advertising.

  • Complaint (Art. 77 GDPR): You can lodge a complaint with a supervisory authority.

17. right of objection

You can object to the processing of your personal data at any time with effect for the future. If the processing is for direct marketing purposes, you can object at any time and without giving reasons.

18. contact options and responsible person

Please contact us if you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and to exercise your rights:

  • Alix Lasers GmbH
    Buchsbaumweg 53
    12357 Berlin, Germany
    Phone: +49 (0) 30 577 127 45
    E-Mail: compliance@alix-lasers.com