1. General Data Protection Information

Alix Lasers GmbH places great importance on protecting the privacy of our customers. With this privacy statement, we inform you about the collection, processing, and sharing of your personal data, as well as your rights. The use of our websites is generally possible without providing personal data. However, when certain services are used via the website or the online shop, processing personal data may be necessary. For such processing, we generally obtain the consent of the affected person, unless there is a legal basis in place.

2. Data Controller

Controller within the meaning of the General Data Protection Regulation (GDPR) and other applicable data protection laws:

• Alix Lasers GmbH
  Buchsbaumweg 53
  12357 Berlin, Germany
  Email: compliance@alix-lasers.com

For any data protection inquiries, you can also reach us via the designated data protection officer:

• Data Protection Officer
  Alix Lasers GmbH
  Email: compliance@alix-lasers.com

3. Definition of “Personal Data”

“Personal data” is any information that relates to an identified or identifiable person. Examples include:

• Name, gender, address, phone number, email address

• Credit and debit card numbers, other payment data

• Financial information, date of birth, place of birth

• Nationality, passport or visa data, social media account IDs

• Location data, geolocation information

• Biometric data (e.g., photos, video recordings)

If you provide us with personal data of other individuals, you guarantee that you have their permission and that we may use the data in accordance with this privacy statement.

4. Collection of General Data and Information

Our website collects technical data upon each access. This includes:

• Browser type and version, operating system, referrer URL, IP address

• Date and time of access, internet service provider (ISP)

This information is essential for the operation and security of the website and does not allow conclusions about the affected person. Alix Lasers GmbH uses this data for threat prevention, to optimize our content, and to assist law enforcement in case of a cyberattack.

5. Registration on Our Website and Online Shop

You can register on our website or in the online shop and provide personal data. This data will only be used internally and solely for the provision of our services. During registration, we also store the IP address, date, and time to prevent misuse and to clear up any criminal acts. This data will only be shared with third parties if a legal obligation exists.

6. Contact Form and Communication

Our website contains a contact form for quick electronic communication. If a person contacts Alix Lasers GmbH via the contact form or by email, we will store the transmitted personal data exclusively for processing and in case of further inquiries. This data will not be shared with third parties.

7. Processing and Storage of Personal Data

Personal data will only be processed and stored as long as necessary for the respective purpose or to fulfill legal storage obligations. If the storage purpose ceases or a legal period expires, the personal data will be blocked or deleted.

8. Use of Personal Data and Other Data

Alix Lasers GmbH uses personal data for:

• Contract fulfillment (e.g., reservations, orders, invoices)

• Providing, improving, and personalising our services

• Customer communication and marketing, depending on personal preference

We also use personal data for documentation purposes (e.g., event photos) and in the context of promotional activities, competitions, and customer satisfaction surveys.

9. Sharing of Personal Data

Your personal data will only be shared if:

• this is necessary for contract fulfillment (e.g., to shipping service providers)

• there is a legal obligation, or you have consented

• consent for data sharing exists

10. Email Newsletter and Direct Mail Advertising

If you subscribe to our newsletter, we will use your email address to send you regular information. You can unsubscribe at any time, and after unsubscribing, your data will be deleted.

Direct mail advertising: We use names and addresses for our own postal marketing purposes (Art. 6 (1) (f) GDPR). You can object to this usage at any time.

11. Hosting and Access Data

Our website is hosted by Framer, a third-party provider that delivers hosting and representation services for the website. Framer automatically stores server log files upon each website access, which include information such as the IP address, date and time of access, and the requesting URL. This data is evaluated to ensure smooth operations and to improve our offerings.

Framer as the hosting provider is subject to the data protection regulations of the European Union or the European Economic Area.

12. Cookies and Web Analytics

Our website uses cookies to make visits to our website attractive and to enable the use of certain functions. Cookies are small text files that are automatically stored on your device. These cookies are necessary to offer you certain functionalities and to optimize our website.

For web analysis, we use Google Analytics. Google Analytics creates statistics on the use of the website. The collection is done anonymously. You can object to the collection by installing an appropriate browser plugin (http://tools.google.com/dlpage/gaoptout?hl=en).

13. Social Media Plugins

Our website uses social plugins (“plugins”) from social networks such as Facebook, Google, Twitter, Instagram, and Pinterest. When visiting a page that contains a plugin, a direct connection to the servers of the providers is established, whereby data such as your IP address and the time of the page visit are transmitted to the provider. You can prevent this by using script blockers (e.g., “NoScript”) in your browser.

14. YouTube Video Plugins

We embed YouTube videos with extended privacy mode activated. This means that data is only transmitted when the video is played. Further information on Google’s processing of your data can be found at https://www.google.com/policies/privacy/.

15. Use of Google Fonts

To ensure uniform presentation of fonts, we use Google Fonts. When you access our pages, a connection to Google servers is established, which transfers your IP address. More information can be found in Google’s privacy policy at https://www.google.com/policies/privacy/.

16. Your Rights

You have the following rights as an affected person:

• Access (Art. 15 GDPR): You can request information about your stored data.

• Rectification (Art. 16 GDPR): You can request the correction of incorrect or the completion of your personal data stored with us.

• Deletion (Art. 17 GDPR): You can request the deletion of your personal data stored with us, provided there are no legal obligations to retain it.

• Restriction of Processing (Art. 18 GDPR): You can request the restriction of the processing of your data if the accuracy of the data is disputed or the data is no longer needed.

• Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Objection (Art. 21 GDPR): You can object to the processing of your data, particularly in the case of direct marketing.

• Complaint (Art. 77 GDPR): You can file a complaint with a supervisory authority.

17. Right to Object

You can object to the processing of your personal data at any time with effect for the future. If the processing is carried out for direct marketing purposes, you can object at any time and without giving reasons.

18. Contact Options and Controller

For questions regarding the collection, processing, or use of your personal data, for inquiries, rectification, blocking, or deletion of data, as well as for the exercise of your rights, please contact us:

• Alix Lasers GmbH
  Buchsbaumweg 53
  12357 Berlin, Germany
  Phone: +49 (0) 30 577 127 45
  Email: compliance@alix-lasers.com